You’ve probably received those annoying spam text messages that try to swindle you for load or say that you’ve won the lottery. The good news is that SMART is taking steps to minimize if not resolve this problem as it works with Group Speciale Mobile Association (GSMA), the world’s premier league of mobile operators.
With the help of GSMA, SMART is looking into building a service that enables subscirbers to easily report spammers and scammers to the National Telecommunications Commission through the dedicated number 7726 (SPAM).
Aside from this most recent effort, SMART has also started an information campain early this year that keeps subscribers in the know about the modus operandi of scammers through www.smart.com.ph/smart2know. Hand-in-hand with this, security measures have been installed for users of Pasaload, allowing the system to verify load senders about their transaction.
As SMART continues the fight against scammers, subcribers are encouraged to report suspicious text messages by calling *888 via mobile phone or by sending a tweet to @smartcares. You may also send reports to the NTC One Stop Public Assistance Center by calling 9213521 or 9267722, or sending an email to firstname.lastname@example.org.